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Questions about plans, activation help, refunds, or partnerships — our team is here 24/7, wherever you are in the world.

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FAQ

Common questions

Quick answers before you reach out. Can't find what you need? Send us a message above.

Instantly. Your QR code is emailed and in your dashboard within minutes of payment confirmation.

Enable data roaming in your phone settings first. If it still fails, contact support and we'll resolve it within the hour.

Yes. Unused plans qualify for a full refund within 30 days. Contact us with your order reference to start the process.

Yes — volume pricing and corporate accounts are available. Email us to discuss your requirements.

We'd love tohear from you

Common questions

We'd love to
hear from you